TL;DR
What did @rayeppsonx use Granola for?
During a fast-moving week of nine client calls, a consultant used Granola to capture eight of them; on the one call they forgot to record, they discussed the build price, and afterward each side remembered a different number. The client now remembers one price and they remember another. It isn't a dead deal, but it's an unhelpful challenge with an early client where trust is still building. Their lesson, in capitals: always record every call.
What they did
They ran Granola on 8 of 9 calls with a new client and the client's team over five days. On call #7, just the two of them, they forgot to start it, and that was the call where they talked about the build price.
How it went
The client now remembers one price and they remember another. It isn't a dead deal, but it's an unhelpful challenge with an early client where trust is still building. Their lesson, in capitals: always record every call.
Worth knowing
- Tell people you're recording and follow local consent rules. A notetaker only helps if it's running, so make starting it part of joining every call.
- Price check: Granola: free plan; Business: US$14/month (checked Oct 30, 2026).
Try it yourself
Paste this into a chatbot, then add your own details underneath.
Here are the notes from my call with [client] on [date]: [paste notes]. List every number, price, date and promise either of us mentioned, who said it, and anything that still needs confirming. Then draft a short follow-up email that restates them so we both have it in writing.
Original post
See @rayeppsonx's original post on X → (Aug 15, 2026)
Sources
- @rayeppsonx on X, Aug 15, 2026 — the original post
- Granola pricing — checked Oct 30, 2026