TL;DR
What did u/alexnapierholland use unnamed AI tool for?
A business owner pairs structured customer interviews with AI analysis of thousands of competitor product reviews, then builds tables of competitors' weak spots. They produce tables that map the relative weaknesses of competing products "that we can target."
What they did
In a thread on whether AI can replace a market research agency, they said they run structured customer interviews, map out competing products, collect thousands of reviews of those products and analyze them all with AI.
How it went
They produce tables that map the relative weaknesses of competing products "that we can target."
Worth knowing
- They do this alongside talking to customers, not instead of it. They don't name the AI tool. Other commenters said AI research mostly reflects what people already discuss online.
Try it yourself
Paste this into a chatbot, then add your own details underneath.
Here are [number] customer reviews of three competing products: [paste, labeled by product]. For each product, list the most common complaints and praises with rough counts, then make a table comparing their weak spots and suggest which gaps a new product could target.
More people who did this
- u/nn8888 (Reddit, Sep 5, 2026): Sees the real use of AI in market research as transcribing interviews, cleaning the data and preparing summaries.
Original post
See u/alexnapierholland's original post on Reddit → (Sep 5, 2026)
Sources
- u/alexnapierholland on Reddit, Sep 5, 2026 — the original post